Terms, Conditions and Useful Information

Made-to-order lead times vary by designer and product. Check the production window on the product page before ordering and allow additional time for delivery and alterations. Contact us with your event date if you need help assessing timing; rush availability must be confirmed for your selected dress.

Need it sooner? We do have a selection of in stock, express and rush items we can assist you with. Contact us for details! 

Due to variations in photography and computers, colours may have a slight variation to on screen. Where possible, we will happily provide colour swatches upon request. 

We recommend where ordering all dresses of a bridal party together to ensure there is no variance in the dye lot of the fabric. 

Prior to purchasing, we can help your bridal party with size guides, measuring tips and design information to assist in selecting the most appropriate size for your dresses. It is the customer’s responsibility to check all sizing, and to ensure measurements are taken accurately by each member of the bridal party to ensure accuracy. 

Need more information on sizing? Check out our ‘FAQ’ page for our designer’s sizing charts, along with tips on how to accurately take measurements. 

Most bridal parties require final alterations to dresses to ensure a perfect fit. This includes ‘made to order’ and ‘custom made’ items. We recommend discussing your requirements with a qualified tailor prior to ordering your dresses to ensure the perfect fit! 

In-stock orders are usually dispatched within 1–2 business days (Monday to Friday) from Brisbane. Made-to-order products are dispatched after production. We ship within Australia with tracking; delivery speed depends on the service selected at checkout. See our shipping information for current rates and services.